Payment Policy
At Mikaela's Closet, we are committed to providing a secure, seamless, and reliable checkout experience. This Payment Policy explains the payment methods we accept, how payments are processed, and important information regarding billing and refunds.
By placing an order on www.mikaelascloset.com, you agree to the terms outlined in this Payment Policy.
1. Accepted Payment Methods
We currently accept payments through the following secure payment methods:
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Visa
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Mastercard
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American Express
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Apple Pay
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Google Pay
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Shop Pay
The availability of certain payment methods may vary depending on your device, browser, location, and payment provider requirements.
All available payment options will be displayed during checkout.
2. Secure Payment Processing
Your security is a priority at Mikaela's Closet.
All payments are processed through trusted and secure payment providers using SSL (Secure Socket Layer) encryption and industry-standard security protocols.
For your protection:
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We do not store full credit card information on our servers.
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Payment information is encrypted during transmission.
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Sensitive payment data is handled exclusively by certified payment processors.
This helps ensure that your personal and financial information remains protected at all times.
3. Payment Authorization
By submitting payment information, you confirm that:
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You are authorized to use the selected payment method.
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All billing information provided is accurate and complete.
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Sufficient funds or credit are available to complete the transaction.
Mikaela's Closet reserves the right to refuse, suspend, or cancel any order if fraudulent activity, unauthorized use, or suspicious payment behavior is suspected.
Additional verification may be requested in certain cases to protect both customers and our business from fraud.
4. Order Processing
Orders are only processed after payment has been successfully authorized and received.
If a payment is declined, interrupted, or otherwise unsuccessful, the order will not enter fulfillment until the payment issue has been resolved.
Customers will be notified if additional action is required.
5. Pricing and Currency
All prices displayed on our website are shown in the applicable currency selected during your shopping experience.
While we strive to maintain accurate pricing at all times, occasional errors may occur.
Mikaela's Closet reserves the right to correct pricing errors, inaccuracies, or omissions and to cancel orders affected by such errors.
If an order is canceled due to a pricing error, any payment received will be refunded in full.
6. Refunds
Refunds are handled in accordance with our Return & Refund Policy.
If a refund is approved, the amount will be returned to the original payment method used for the purchase.
Refunds are generally processed within 14 business days after:
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The returned item has been received and inspected (where applicable)
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The return request has been approved
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Refund eligibility has been confirmed
Please note that the time required for funds to appear in your account may vary depending on your card issuer or payment provider.
7. Chargebacks and Payment Disputes
If you experience any issue with your order, we encourage you to contact us first at info@mikaelascloset.com before initiating a chargeback or payment dispute.
Our support team will make every reasonable effort to resolve your concern quickly and fairly.
Submitting a chargeback without first contacting customer support may delay the resolution process and can result in additional verification procedures.
Nothing in this policy affects your statutory consumer rights under applicable law.
8. Fraud Prevention
To maintain a safe shopping environment, all transactions may be subject to fraud screening and verification procedures.
Mikaela's Closet reserves the right to:
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Refuse suspicious transactions
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Request additional verification
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Cancel orders suspected of fraud
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Restrict future purchases in cases of abuse or fraudulent activity
These measures help protect both our customers and our business.
9. Contact Information
If you have any questions regarding payments, billing, transactions, or refunds, please contact us:
Mikaela's Closet
Website: www.mikaelascloset.com
Email: info@mikaelascloset.com
Our customer support team is available to assist you with any payment-related inquiries.